Delivery Information
Róu So ships worldwide and provides all packages with a tracking number.
Once your order has been shipped, you will receive a shipping confirmation email update with shipping details along with tracking number. You can follow the link in the email to check the estimated arrival of your order. Please note that tracking information will be updated 1 business day after your order has been shipped.
Free Shipping Worldwide
Free International Shipping on orders over or USD 200.
(Orders below USD 200 will cost USD 25 for shipping and handling fee)
Domestic Shipping |
International Shipping |
|
Orders below USD 200 |
FREE |
USD 25 |
Orders over or USD 200 |
FREE |
FREE |
Estimated Delivery Times
Standard Shipping Service |
Express Shipping Service |
|
Hong Kong, Macao |
1-3 business days |
/ |
China |
2-4 business days |
/ |
Malaysia, Singapo, Thailand |
/ |
3-5 business days |
Japan, Korea |
/ |
3-5 business days |
Australia, Canada |
/ |
4-7 business days |
US, UK, Europe |
/ |
4-7 business days |
- International orders will be shipped out with Express shipping service via DHL / FedEX / Local USPS.
- Estimated delivery times are in addition to processing time. Orders are typically processed within 2 business days to be dispatched.
- Business days do not include weekends and bank holidays.
- All orders require a signature upon delivery. The delivery service usually operates between 9am-6pm on business days.
- We are not able to ship to P.O boxes or military addresses.
Duties and Taxes
Duties and taxes are not included, your package will be shipped DDU (Delivered Duty Unpaid) and may incur duties and import taxes upon delivery. This charge is determined by your local customs authority. Payment of these is necessary to release your order from customs. Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information.